Program Details

The benefits of a well-written, professionally produced message on hold program are undisputed. In addition to assuring your callers that they're still connected, you can inform them about your company's products and services, or your community's unique amenities. Promote activities and special events, remind callers of your hours and location, invite them to visit, direct them to your website, and thank them for their business.




We take care of everything from professional script writing and expert production, to music licensing, digital equipment, and installation assistance. In fact, we're so confident in your satisfaction, we guarantee it in writing!

  • Professional script writing

  • Expert digital production

  • Your choice of male, female, or alternating announcers

  • Foreign language translation and native language announcers

  • Extensive music library to fit any image and demographic

  • 24/7 on line account access

  • State-of-the-art digital message player

  • Full equipment support and 48-hour replacement (failures reported by Noon EST)

  • Comprehensive customer service program

  • Satisfaction guarantee





SATISFACTION GUARANTEE

If for any reason, you are not 100% satisfied with your ON HOLD USA program, we will issue a full refund within 30 days, conditional upon the return of all equipment and soundtracks.

Black Arrow

Studies show that 55% of callers that are placed on silent hold will hang up in less than one minute - half within the first 40 seconds. 34% of those who hang up will not call back.

Black Arrow

A customized message on hold program from ON HOLD USA costs around a dollar a day with no equipment to purchase, no startup fees, no hidden charges and no long-term contracts!