Because of power fluctuations and other variables, your digital message player may require a reset from time to time. First, disconnect the power cable from the back of your player. Next, unplug the USB flash drive from the front of the player. Now, reconnect the power cable and finally, reinsert the USB flash drive.
Depending on your specific model, there may be a delay of approximately 3 minutes before your soundtrack begins to play. The status light on your player should be solid when the unit is playing.
If you should need further assistance, please call us at 800-755-4142.