MESSAGING MATTERS
Your telephone messaging may be a potential customer’s first impression of your business. From a single voice greeting to a complex menu of messages, we customize solutions for businesses of all sizes to make that first impression a great one. See for yourself with these real examples.
A multinational insurance provider hosted a complex auto-attendant with hundreds of menu options and extensions, with bilingual messages as a requirement.
We provided translation services and broadcast-quality messaging, resulting in a consistent and professional first impression for every caller.
A multi-location credit union required timely messaging updates to comply with frequently changing financial regulations.
We scheduled and produced the updates with 100% on-time delivery for every instance.
A regional automotive service franchise needed consistent promotional messaging across all locations. Each location required customized content, as well.
We implemented a program that provided corporate control, as well as local customization, resulting in a “best of both worlds” solution.
A network of electric power cooperatives offered a large and evolving list of products and services, and were challenged with how to communicate that to their customers.
Our writers created a message catalog and order form, allowing managers to conveniently select and order updates that emphasize the services most important to their customers.
An association of law enforcement agencies wanted to convey information that is relevant and helpful to the communities they serve.
We created a menu of topical messages; from crime prevention and personal safety to drug abuse issues and community outreach. Each office was also given the flexibility to select the content most meaningful to their callers.