Welcome

Welcome to ON HOLD USA, America's premier, full-service message on hold provider. We've enjoyed over 25 years of service to thousands of American businesses from coast to coast. We believe you'll find our quality, our reputation and our customer service to be truly second to none.




Every time the telephone rings, your company's image is on the line.


Businesses all across America are discovering the benefits of utilizing valuable on hold time with a professional message on hold program from ON HOLD USA. It informs, promotes and enhances customer relations. It delivers your message to a captive audience in a way that no other form of marketing can.


For over 25 years, ON HOLD USA has specialized in professional message on hold production and implementation. From script writing, soundtrack production and top quality digital equipment, to the most comprehensive customer service program in the industry, we have the experience and the expertise to professionally manage programs of any size. Best of all, a complete, customized program from ON HOLD USA begins at around a dollar a day with no equipment to purchase, no start-up fees, no hidden charges and no long-term contracts.


  • Greatly reduce the number of callers who hang up

  • Project an image of quality and professionalism

  • Prompt your callers to ask questions and encourage them to take action

  • Increase your website traffic

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Studies show that 55% of callers that are placed on silent hold will hang up in less than one minute - half within the first 40 seconds. 34% of those who hang up will not call back.

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A customized message on hold program from ON HOLD USA costs around a dollar a day with no equipment to purchase, no startup fees, no hidden charges and no long-term contracts!